Long Grove Confectionery is completely dedicated to your total satisfaction. If you have suggestions or comments, please email comments to: linda_gadas@longgrove.com. For customer service problems, please e-mail us at sales@longgrove.com.

You may also contact us by mail at:

Long Grove Confectionery
333 Lexington Drive
Buffalo Grove, IL 60089
Phone: 800-373-3102
Fax: 847-459-4871
E-mail for Customer Service Problems: sales@longgrove.com
E-mail for Comments: : linda_gadas@longgrove.com

Making a purchase could not be easier. Just browse our catalog, click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to complete the order.

We accept credit card payment through Visa and Mastercard.
Your credit card will be processed at the time of order placment.

Please Note: We do not ship to Alaska, Hawaii or Canada. Our items are perishable and we can not guarantee the integrity of our products due to shipping lines.

2nd Day Delivery -
Up to $22.00 - $24.00
$22.01-36.00 - $28.00
$36.01-50.00 - $30.00
$50.01-75.00 - $32.00
$75.01-100.00 - $34.00
$100.01-150.00 - $39.00
$150.01-200.00 - $41.00
$200.01 and up - $50.00

Next Day Delivery -
Up to $22.00 - $27.00
$22.01-36.00 - $31.00
$36.01-50.00 - $33.00
$50.01-75.00 - $35.00
$75.01-100.00 - $40.00
$100.01-150.00 - $42.00
$150.01-200.00 - $44.00
$200.01 and up - $50.00

Shipping fees are per address.

*Please Note: 2 Day Air and Next Day Air shipments will be sent out ONLY on Monday through Wednesday. This does not guarantee that the shipment will be shipped or arrive the 2nd Day or Next Day. Orders placed with this priority status will receive first service. If you must have the order shipped priority please call us at: 800-373-3102 to confirm that we are able to ship at a priority status. Due to seasonal demands we may not be able to ship orders out the same day.

We deliver your order right away. You should receive your order within five business days.

We do not backorder merchandise. If your item is out of stock you must reorder that item. Many of our items are seasonal and once they are sold out for the season they may not be reordered.

Sales tax will be applied to Illinois orders, as our business is operated from Illinois. If you are ordering from outside of Illinois, please make sure to click the exempt box to reduce the tax to zero.

All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

We guarantee your satisfaction. If you should incur any problems, please call our customer service department at 800-373-3102.

Long Grove Confectionery
333 Lexington Drive
Buffalo Grove, IL 60089
Phone: 800-373-3102
Fax: 847-459-4871
E-mail for Comments: : linda_gadas@longgrove.com

Long Grove Confectionery does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. Data collected by this site is used to:

a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Please contact Customer Service at 800-373-3102 if you have a return.